Spinko Terms and Conditions

These Spinko terms and conditions set out the rules that govern your use of our site, your account and the games we host. We ask every visitor to read this page before playing, because it explains what we expect from you and what you can expect from us. We have written it in plain English, with the technical detail kept to what actually matters for everyday play.

By creating an account with us you agree to these terms in full, along with the linked policies covering privacy, cookies and responsible gambling. If any wording here seems unclear, our FAQ covers many of the same questions in shorter form, and our support channels are always ready to help with anything this page does not answer.

Your account with us

Each player may hold one account with us, registered under their own true name and details. We ask you to keep your login credentials private and to tell us promptly if you think somebody else has accessed your account. Accuracy matters here, because the details you register with are the details we use to verify who you are and to process any withdrawal you request.

Verifying who you are

As part of standard account security, we carry out KYC checks before certain actions, such as a first withdrawal. We may ask for proof of address or other supporting documents to confirm your identity. This is a routine step at most regulated sites, not a sign that anything has gone wrong with your account, and it protects both you and us from misuse.

Eligibility to play

You must be at least 18 years old to register or play on our site, and this age limit is absolute. Accounts found to belong to anyone under 18 are closed immediately and any funds are handled in line with our responsible gambling approach. We take this requirement seriously and reserve the right to ask for age verification at any point.

Bonuses, free spins and wagering

Where we run a welcome bonus or free spins offer, the specific terms attached to that promotion apply alongside these general terms. Every bonus we issue carries its own wagering requirements, meaning bonus funds must be played through a set number of times before any related withdrawal can be requested. We explain the mechanics of these offers in more depth on our bonus types page, which is worth reading before you opt in to anything.

We ask players to check the offer details shown at the time of claiming, since promotional terms can vary between offers. Misuse of a bonus, including the creation of multiple accounts to claim it more than once, breaches these terms and may lead to forfeiture of the bonus and any related winnings.

Games, providers and fair play

Our catalogue draws on well-known studios, and titles from providers such as Pragmatic Play, NetEnt, Hacksaw and Nolimit City sit alongside our live tables. Each supplier builds its games to its own tested rules, and those in-game rules take priority over any general description we give elsewhere on the site. If you want a sense of what is on offer before you commit to reading further, our live casino pages describe the live tables in more detail.

We do not tolerate attempts to exploit software errors, collusion between players, or the use of automated tools to gain an unfair advantage. Any account found breaching this clause may be suspended while we investigate, and winnings obtained through such means may be voided. This protects the integrity of play for everyone using the site.

Changes to games and offers

We may add, remove or amend games and promotions from time to time as our catalogue and offers evolve. Where a change affects an offer you have already claimed, the terms in force at the time you claimed it continue to apply to that specific bonus. We recommend checking this page occasionally, since it reflects the current version of our rules.

Payments, deposits and withdrawals

We support a range of payment methods, including VISA, Mastercard, Skrill, Neteller, Apple Pay and bank transfer, so you can choose whichever suits you. Deposits and withdrawals are handled through your account dashboard, and the same verified account details must be used for both directions of a transaction. We do not process withdrawals to a payment method different from the one used to deposit, which is a standard safeguard against fraud.

Before releasing a withdrawal, we may complete identity checks as described above, particularly on a first payout or where our systems flag unusual account activity. This is normal practice and is designed to protect your funds, not to create unnecessary delay. If you have questions about a specific payment method, our FAQ page addresses several of the most common ones directly.

Support, complaints and closing your account

Our customer support team is available through live chat and other channels for account questions, technical issues or anything else covered by these terms. We aim to resolve complaints fairly and promptly, and we encourage players to raise any concern with us directly in the first instance so we can look into it properly.

You may close your account at any time by contacting support, and we may suspend or close an account where these terms have been breached. Where an account is closed for a confirmed breach, any bonus funds and related winnings tied to that breach may be withheld. We also support responsible play, and players who want to set limits or take a break can find guidance on our responsible gambling page.

Frequently asked questions